BCMC 2002
REGISTER
SCHEDULE OF EVENTS
KICK-OFF PRESENTATION
KEYNOT SPEAKER
ECONOMIC FORECAST
SEMINARS
TTT
PLANT TOURS
LAKESIDE GIVEAWAY
GOLF TOURNAMENT
BCMC BOWL
SPOUSE PROGRAM
LIST OF EXHIBITORS
COST TO ATTEND
TRAVEL & ACCOMODATIONS
ABOUT COLUMBUS
ABOUT BCMC
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    BUILDING A NEW TOMORROW

      " I thought that BCMC was a very good conference...I am in the process of starting a company and it was very helpful to me to be able to meet engineers, suppliers and other owners all in one place. This experience will help me put a comprehensive business plan together that will give my company direction."
    —Thomas Biernat (2001 attendee)
    SSJ Truss

    STAR CHECK OUT WHAT'S NEW IN 2002 STAR

    SCHEDULE OF EVENTS

    (TENTATIVE SCHEDULE)

    MONDAY, OCTOBER 14
    8:00a Exhibitor Move-in
    (HALL D)
    TUESDAY, OCTOBER 15
    8:00a - 7:00p Registration
    (C110)
    8:00a Exhibitor Move-in
    (HALL D)
    9:00a Golf Tournament
    11:00a - 1:00p Sandwich Bar (Exhibitor)
    1:00p - 7:00p WTCA Truss Technician
    Training™ Course:
    Truss Basics

    (HYATT REGENCY)

    WEDNESDAY, OCTOBER 16
    7:00a - 7:00p Registration
    (C110)
    7:00a Continental Breakfast
    (BALLROOM)
    7:50a Pledge of Allegiance
    (BALLROOM)
    8:00a - 9:15a Kick-off Presentation
    (BALLROOM)
    9:00a - 5:00p Spouse Hospitality Room Open
    (C122)
    9:30a - 10:45a Seminars
    (PRODUCTION C210, SALES C113, TECHNICAL C123 & RISK C220)
    10:45a Coffee Break
    10:55a - 12:10p Seminars
    (PRODUCTION C210, SALES C113, TECHNICAL C123 & RISK C220)
    12:15p Ribbon Cutting Ceremony
    (HALL D)
    12:15p - 7:00p Exhibit Hall Open
    (HALL D)
    5:00p - 7:00p Welcome Reception
    (SHOW FLOOR)
    6:00p BCMC Bowl Drawing
    (SHOW FLOOR)
    THURSDAY, OCTOBER 17
    7:00a - 5:00p Registration
    (C110)
    7:30a Sit-down Breakfast
    (BALLROOM)
    8:15a WTCA Annual Meeting
    (BALLROOM)
    9:30a Keynote Speaker
    (BALLROOM)
    9:30a Spouse Program
    (BUS PICKUP - TOP OF ESCALATORS)
    10:00a - 5:00p Spouse Hospitality Room Open
    (C122)
    10:30a - 5:00p Exhibit Hall Open
    (HALL D)
    10:45a Seminars
    (PRODUCTION C210, SALES C113, TECHNICAL C123 & RISK C220)
    1:00p & 4:00p BCMC Bowl Drawing
    (SHOW FLOOR)
    1:30p STCA Annual Meeting
    (C223)
    3:00p SCDA Annual Meeting
    (C213)
    4:00p Lakeside Trailer Giveaway
    (BOOTH #100)
    4:15p - 5:30p Manufacturers' Roundtable
    (C114)
    FRIDAY, OCTOBER 18
    7:30a - 11:00a Registration
    (C110)
    8:00a - 8:30a Continental Breakfast
    (BALLROOM)
    8:30a - 10:00a Economic Forecast
    (BALLROOM)
    8:30a - 12:30p Exhibit Hall Open
    (HALL D)
    9:00a - 12:30p Spouse Hospitality Room Open
    (C122)
    12:00p BCMC Bowl Drawing
    (SHOW FLOOR)
    12:30p Official Adjournment
    (SHOW FLOOR)
    12:30p Plant Tours
    (BUS PICKUP - TOP OF ESCALATORS)
    12:30p Exhibitor Move-out
    (HALL D)
    SATURDAY, OCTOBER 19
    8:00a - 2:00p WTCA Open Quarterly Meeting
    (CROWNE PLAZA HOTEL)

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    KICKOFF PRESENTATION

    JEFFREY GITOMER KICK-OFF PRESENTATION
    STRUCTURED SELLING: INNOVATIVE CONCEPTS TO INCREASE SALES

    Jeffrey Gitomer, Chief Executive Salesman
    Buygitomer, Inc.
    Wednesday • 10/16 • 8:00a - 9:15a

    Jeffrey Gitomer is a salesperson—just like us. For more than 48 years (he started selling door-to-door at the age of seven) he has honed his craft as a sales professional.

    His syndicated column on selling skills called "Sales Moves," appears in more than 85 business newspapers, and is read by more than 3.5 million people each week. Jeffrey's column appears in more than 25 trade publications and newsletters each month. He has been a contributor and featured expert in Entrepreneur and Selling Power magazines.

    Jeffrey Gitomer is also the author of The Sales Bible, Customer Satisfaction is Worthless - Customer Loyalty is Priceless and Knock Your Socks Off Selling. His books have sold more than 350,000 copies. [www.buygitomer.com]

    Here's a portion of what you will learn in his seminar…
    • Keeping good people
    • Creating a real difference between you and other companies
    • Getting to talk to the check-writer every time you call or visit
    • How to sell in any economic climate
    • Using the web to sell
    • The myths about objections
    • The difference between satisfied and loyal customers
    • Getting your phone to ring with qualified prospects
    • Putting yourself in front of people who can say yes to you.
    • How to leave a sales call with an answer
    • A 63 question sales skills self evaluation
    • Putting more fun into the selling process
    • Three strategies to double your sales

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    KEYNOTE SPEAKER

    J.R. 'BOBBY' RAYBURN KEYNOTE SPEAKER
    A CUSTOMER’S VIEW OF THE STRUCTURAL BUILDING COMPONENT
    INDUSTRY’S DIRECTION AND TRENDS

    Bobby Rayburn, 2002 Vice President/Treasurer
    National Association of Home Builders
    Thursday • 10/17 • 9:30a - 10:30a

    J.R. "Bobby" Rayburn, the 2002 Vice President/Treasurer of the 205,000-member National Association of Home Builders, is a homebuilder and developer from Jackson, Mississippi.

    Mr. Rayburn will discuss how the future of home building will affect the structural building components industry.

    The goal of this session is to give a customer's perspective that you as an attendee can use in your day-to-day operations to develop a successful strategy for your business.

    The president of Rayburn and Associates, Bobby has more than 30 years of experience in building and developing single and multifamily homes, and has constructed more than 3,000 homes during his career. He is an expert at creating public/private partnerships to build affordable housing, and co-authored the publication "Affordable Housing Development" for the U.S. Department of Housing and Urban Development.

    Rayburn has held a number of leadership positions in builder associations at the local, state and national levels, and served as president of the Home Builders Association of Greater Hattiesburg and president of the Home Builders Association of Mississippi. He was named Builder of the Year by the Hattiesburg Home Builders Association in 1979 and was elected to the Mississippi Housing Hall of Fame in 1999. He served on the Governor's Housing Task Force in 1988.

    At the national level, Rayburn has chaired a number of task forces and committees, including Build-PAC, and served as a National Vice President. He is also a member of the NAHB Executive Committee and is a Senior Life Director.

    This is a must see at BCMC 2002! Where else can you listen to your customer and ask questions without the pressure of a sale?

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    KEYNOTE SPEAKER

    STANLEY F. DUOBINIS, PH.D. ECONOMIC FORECAST
    FORECASTING THE TRUSS INDUSTRY’S ECONOMIC FUTURE
    10/30/02 UPDATE: VIEW PDF OF PRESENTATION

    Stanley F. Duobinis, Ph.D., Assistant Staff Vice President Director of Forecasting
    National Association of Home Builders
    Friday • 10/18 • 8:30a - 10:00a

    This timely and key industry presentation is a must see! Dr. Duobinis takes a fresh look at today's economy and how it relates to our industry's future. He will look at the big picture and predict where the market is heading with an emphasis on the construction economy and how the component manufacturing industry will fare.

    Dr. Duobinis is responsible for the forecasts produced by the Economics Department of the National Association of Home Builders (NAHB). He is involved in research projects that focus on homebuilding and its importance to the national and local economy.

    Prior to his position with the NAHB, he was the Senior Vice President of the Regional Economic Service with the WEFA Group, a company formed in 1987 by the merger of Chase Econometrics and Wharton Econometric Forecasting Associates.

    In his previous position as the Director of State and Local Government Consulting with Chase Econometrics, he was in charge of model development, scenario analysis and revenue forecasting for all state and local government contracts.

    Dr. Duobinis received a B.A. in Economics from the University of Maryland and an M.A. and Ph.D. in Economics from Ohio State University.

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    SEMINARS

    SEMINARS

    The seminars at BCMC consist of four educational tracks. The tracks have been created by component manufacturers, specifically for component manufacturers. The sessions will focus on the day-to-day activities of a component manufacturing operation, as well as several of the key management tasks that are faced every day. These tasks, depending on how they're done, can either save or cost money. Each track will have three different sessions including a forty-five minute presentation followed by a thirty minute question and answer discussion. Our goal is to foster an in-depth discussion on key industry issues, and really learn from the process. Please bring thoughts regarding the daily challenges you face in your plant and let's learn together.

    Wednesday • 10/16 • 9:30a - 10:45a

    PRODUCTION MANAGEMENT SESSION 1 — WEDNESDAY • 10/16 • 9:30a - 10:45a
    10/30/02 UPDATE: VIEW PDF OF PRESENTATION
    MODERATOR: DON GROOM
    Don Groom
    Stark Truss Company
    PRODUCTION EFFICIENCIES
    • Scheduling
    • Batching
    • Tracking production
    • Saw performance levels — automated and nonautomated
    • Costs to run a saw
    • Hydraulic press, roller (gantry) table, floor truss machine performance levels
    • Pros and cons of laser systems, jig sets and automated saws
    • Staffing presses and saws
    • Transporting lumber to saws, and lumber and plates to presses
    • Lumber costs/Canadian trade issues
    • Material flow-stacking, storing, loading, shipping and on the jobsite.
    • Expanding a small truss plant — overtime versus adding press time and adding a line or shift

    SALES MANAGEMENT SESSION 1 — WEDNESDAY • 10/16 • 9:30a - 10:45a
    10/30/02 UPDATE: VIEW PDF OF PRESENTATION
    MODERATOR: BEN HERSHEY
    Ben Hershey
    TruTrus
    BECOMING MY VALUE-ADDED SUPPLIER
    • Focusing on the challenges builders face and how truss manufacturers can help
    • Developing long-term relationships with builders
    • Developing loyalty
    • Focusing on issues other than lowest price

    TECHNICAL MANAGEMENT SESSION 1 — WEDNESDAY • 10/16 • 9:30a - 10:45a
    10/30/02 UPDATE: VIEW PDF OF PRESENTATION
    MODERATOR: BARRY DIXON
    Barry Dixon
    True House dba True Truss
    MAXIMIZING DESIGN TIME WHILE MINIMIZING MISTAKES
    • Ensuring your technicians are doing what they are trained to do
    • Managing internal relationships (technical department/production department)
    • Managing backlogs

    RISK MANAGEMENT & INSURANCE SESSION 1 — WEDNESDAY • 10/16 • 9:30a - 10:45a
    10/30/02 UPDATE: VIEW PDF OF PRESENTATION
    MODERATOR: STEVE YODER
    Steve Yoder
    Stark Truss Co.
    COMPONENT MANUFACTURING RESPONSIBILITIES
    • Truss manufacturer roles and responsibilities
    • Contracting with your customers — how important is it?
    • General liability/workers compensation insurance premiums
    • Understanding additional insured provisions
    • Mold and construction defects — where are we headed?

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    Wednesday • 10/16 • 10:55a - 12:10p

    PRODUCTION MANAGEMENT SESSION 2 — WEDNESDAY • 10/16 • 10:55a - 12:10p
    10/30/02 UPDATE: VIEW PDF OF PRESENTATION
    HIRING AND RETAINING PRODUCTION EMPLOYEES
    • Staffing a truss plant
    • Interviewing techniques
    • Recruiting options — high schools, tech schools, community colleges, colleges and prison work-release
    • WTCA's Wage and Benefit Survey
    • Bonus programs
    • Retaining production employees

    SALES MANAGEMENT SESSION 2 — WEDNESDAY • 10/16 • 10:55a - 12:10p
    10/30/02 UPDATE: VIEW PDF OF PRESENTATION
    RELATIONSHIP MANAGEMENT (Overall market relationships)
    • Focusing on market relationships — framers, builders, specifiers, building officials and fire officials
    • Determining the challenges and defining all possible solutions
    • Technical department/specifier — building official relationships
    • Competing with the "big guys"
    • Overcoming the challenge small truss plants seem to have in building relationships — opportunities

    TECHNICAL MANAGEMENT SESSION 2 — WEDNESDAY • 10/16 • 10:55a - 12:10p
    10/30/02 UPDATE: VIEW PDF OF PRESENTATION
    DESIGN TO INCREASE PROFITS
    • Optimization
    • Expected output times for design personnel
    • Tying inventory costs to design personnel to ensure cost effective design
    • Design QC

    RISK MANAGEMENT & INSURANCE SESSION 2 — WEDNESDAY • 10/16 • 10:55a - 12:10p
    10/30/02 UPDATE: VIEW PDF OF PRESENTATION
    RESPONSIBILITIES TO YOUR CUSTOMER
    • Where do your duties begin and end?
    • Your duty to warn and instruct
    • Deliver title to your product and a jobsite package
    • Managing your delivery and jobsite risks

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    Thursday • 10/17 • 10:45a - 12:00p

    PRODUCTION MANAGEMENT SESSION 3 — THURSDAY • 10/17 • 10:45a - 12:00p
    10/30/02 UPDATE: VIEW PDF OF PRESENTATION
    MANAGING THE SMALL THINGS
    • Maintenance management
    • Buying parts
    • Making maintenance personnel accountable for their time
    • Shipping management
    • Owning trucks versus out-sourcing
    • Buying new versus old equipment — calculating return on investment
    • Storage and delivery process

    SALES MANAGEMENT SESSION 3 — THURSDAY • 10/17 • 10:45a - 12:00p
    10/30/02 UPDATE: VIEW PDF OF PRESENTATION
    RELATIONSHIP MANAGEMENT (Customer relationships)
    • Managing customer relationships
    • Two-step distribution — selling to framers and lumberyards/lumber dealers
    • One-step distribution — selling directly to the ultimate customer
    • Pros and cons
    • Where the market is headed

    TECHNICAL MANAGEMENT SESSION 3 — THURSDAY • 10/17 • 10:45a - 12:00p
    10/30/02 UPDATE: VIEW PDF OF PRESENTATION
    RETAIN TECHNICIANS THROUGH TRAINING
    • Company loyalties
    • Head hunter versus home-grown technicians
    • Education
    • WTCA's Truss Technician Training™ (TTT) online
    • Plate company training
    • In-house programs
    • Out-sourcing
    • Team building through communication
    • Wage and Benefit survey information — TTT certification
    • TTT management tools for technician development
    • Incentive programs
    • Bonus programs

    RISK MANAGEMENT & INSURANCE SESSION 3 — THURSDAY • 10/17 • 10:45a - 12:00p
    10/30/02 UPDATE: VIEW PDF OF PRESENTATION
    RESPONSIBILITIES TO SPECIFIERS AND BUILDING OFFICIALS
    • An engineer's perspective and a truss manufacturer's expectation
    • Truss Technician Training™ (TTT) — why did WTCA's Board find this to be so important?
    • WTCA QC™ — why did WTCA's Board find this to be so important?
    • How do QC and TTT satisfy the engineering/specifying community concerns?
    • Issues involving the practice of engineering, component design and manufacturing.

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    WTCA TRUSS TECHNICIAN TRAINING

    WTCA TRUSS TECHNICIAN TRAINING™ WTCA TRUSS TECHNICIAN TRAINING
    Tuesday • 10/15 • 1:00p - 7:00p
    Hyatt Regency

    WTCA's six-hour Truss Technician Training™ course is designed to provide participants with wood truss fundamentals, and improve the technical knowledge of non-design personnel in truss plants.

    Salespeople, estimators, administrative staff and others who interact with suppliers, customers and industry professionals on a regular basis will benefit from this overview of the structural building component industry.

    Topics include:
    • Construction and truss terminology
    • Introduction to plan reading and material take-offs
    • Truss specifications and construction details
    • Loading requirements
    • The truss manufacturing process
    • Jobsite issues such as handling, installing, bracing, inspections and field repairs
    • Connectors, including hangers and fasteners
    • Serviceability issues

    Capture this opportunity to attend a one-day industry overview course that so many others have found to be extremely valuable! For a registration form, visit www.woodtruss.com or contact WTCA at 608/274-4849 ext. 45.

    COST:  Member        $160
                Non-member $265

    Hurry, this course is limited to 30 registrants. [DOWNLOAD REGISTRATION FORM] (PDF: 81 KB / 1 page)

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    PLANT TOUR

    PLANT TOURS
    Friday • 10/18 • 12:30p

    PLANT TOUR Tours are scheduled for Friday, October 18, with buses leaving the Greater Columbus Convention Center beginning at 12:30p If you are interested in attending, please complete the information on the BCMC registration form. Information about catching the bus and your time slot for the tour will be included with your badge at the BCMC Registration Desk.

    You must be 18 years of age to attend a tour. Space is limited and is available on a first-come, first-served basis. Act Fast!

    84 Components
    The 84 Components Pataskala, OH plant is one of the newest plants in the 84 Components family, at a little over two years old. They provide roof trusses, floor trusses and wall panels to the 84 Lumber stores in the Columbus Market. At this plant they have almost 30,000 square feet of component production area as well as almost 7,000 square feet of office space. They utilize the latest in automated MiTek tables and saws, Virtek laser jigging systems and Triad wall panel equipment.

    Simpson-Strong Tie (www.strongtie.com)
    Simpson Strong-Tie manufactures wood to wood, wood to concrete, and wood to masonry connectors. Simpson Strong-Tie has been manufacturing connectors since 1956. The company has five connector manufacturing plants in the United States as well as plants in the UK, Germany, France, and Denmark, which manufacture in excess of 750 million parts per year.

    The Columbus, OH branch is responsible for shipping product into 20 Midwestern, Mid-Atlantic and Northeastern states. The facility is 150,000 square feet and has a wood panelized roof system, which is unique for the eastern half of the United States. The tour will feature the stamping area where high volume products, utilizing progressive dies running through automated presses, are produced. The fabrication area produces custom connectors that are ordered to meet particular applications as specified by architects, engineers and technicians.

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    LAKESIDE TRAILER GIVEAWAY

    LAKESIDE TRAILER GIVEAWAY (www.rollerbed.com)
    Thursday • 10/17 • 4:00p

    LAKESIDE TRAILER Register to Win! — The limited* use of:

    2003 Model - 36' - 51' x 8'6"
    J.D.H. Trussmaster Stretch Roll-Off Trailer Sliding Tandems, Hydraulic Front-End,
    Controllable Rollers with Remote and Floor

    *Visit the Lakeside Trailer booth at BCMC 2OO2 and register to win the use of this trailer for one year. To be eligible to win this valuable prize, you must be a regular member of WTCA and be present at the time of the official drawing. Good luck!

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    GOLF TOURNAMENT

    GO GOLF GOLF TOURNAMENT
    Tuesday • 10/15 • 9:00a
    Turnberry Golf Course • Pickerington, Ohio

    The BCMC 2002 Golf Tournament will be held on Tuesday, October 15, at Turnberry Golf Course in Pickerington, OH. This Arthur Hills designed golf course was built in 1991 and features bent grass tees, greens and fairways. Turnberry is considered by many to be a shotmaker’s golf course due to the elevated greens, where if one would just barely miss a shot, it very well could end up a number of yards away with an extremely difficult chip shot remaining. Turnberry is a links style golf course that features large fairways lined with large fescue grass mounds. We look forward to seeing you at this year's event!

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    BCMC BOWL

    bowllogo.jpg - 13139 Bytes Enter to win $500 in cash and other great prizes. It’s easy to enter, just pick up your entry form at the BCMC registration desk, write down where you found the listed items on the show floor and drop it into the official BCMC drum. Good luck!

    SPONSORPRIZE
    BCMC$500
    Intelligent Building Systems$100
    Panels PlusPanels Plus Jacket
    Maximizer Technologies, LLCMaximizer Technologies - Jacket
    Senco Products, Inc.DS200-14v Kit (Cordless Tool)
    Simpson Strong-Tie CompanyHitachi Screw Gun and Screws
    Truswal SystemsPower Tool Set
    USP Lumber ConnectorsWind Jacket
    S

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    SPOUSE PROGRAM

    SPOUSE TOUR AND HOSPITALITY ROOM
    Longaberger Basketsฎ Tour: Thursday • 10/17 • 9:30a

    Spouses and guests are invited to attend all that BCMC 2002 has to offer. Wednesday and Friday will begin with a continental breakfast followed by a morning of educational sessions. Thursday morning begins with a sit-down breakfast and the WTCA Annual Meeting.

    BASKET The Spouse Tour begins on Thursday at 9:30a After a one-hour scenic bus drive, you will reach the Longaberger Homestead. This includes a replica of the home of the famous Longaberger family, known for their beautiful baskets. It was designed to take you back in time, when the pace of life was slower and families had more time to spend together. It offers unique shopping and wonderful dining establishments. Here you will also be able to make your own basket or bring your basket from home and have it signed by one of the Longaberger family members, and enjoy the beauty of the Longaberger Homestead. Lunch will also be served on the tour for you to enjoy.

    At the Longaberger Homestead Welcome Center, shuttles leave every five minutes on self-paced tours of the manufacturing campus. Watch skillful basketmakers who weave approximately 35,000 Longaberger Basketsฎ each day. You can also see product displays, demonstrations, videos on the unique manufacturing process, view how the baskets acquire their rich, honey-colored stain and how they are checked for quality control. If time allows, you may drive past the Longaberger home office, which looks just like a Longaberger basket! www.longaberger.com. BCMC will also offer a Spouse Hospitality Room for you to kick back and relax. Cold drinks and snacks will be available for your consumption. It’s also a great place to talk with old friends and meet new ones.

    Whatever you decide to do, we're sure you'll enjoy BCMC 2OO2 in Columbus!

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