| (TENTATIVE SCHEDULE) |
| MONDAY, OCTOBER 14 |
| 8:00a |
Exhibitor Move-in
(HALL D) |
| TUESDAY, OCTOBER 15 |
| 8:00a - 7:00p |
Registration
(C110) |
| 8:00a |
Exhibitor Move-in
(HALL D) |
| 9:00a |
Golf Tournament |
| 11:00a - 1:00p |
Sandwich Bar (Exhibitor) |
| 1:00p - 7:00p |
WTCA Truss Technician
Training Course:
Truss Basics
(HYATT REGENCY) |
| WEDNESDAY, OCTOBER 16 |
| 7:00a - 7:00p |
Registration
(C110) |
| 7:00a |
Continental Breakfast
(BALLROOM) |
| 7:50a |
Pledge of Allegiance
(BALLROOM) |
| 8:00a - 9:15a |
Kick-off Presentation
(BALLROOM) |
| 9:00a - 5:00p |
Spouse Hospitality Room Open
(C122) |
| 9:30a - 10:45a |
Seminars
(PRODUCTION C210, SALES C113, TECHNICAL C123 & RISK C220) |
| 10:45a |
Coffee Break |
| 10:55a - 12:10p |
Seminars
(PRODUCTION C210, SALES C113, TECHNICAL C123 & RISK C220) |
| 12:15p |
Ribbon Cutting Ceremony
(HALL D) |
| 12:15p - 7:00p |
Exhibit Hall Open
(HALL D) |
| 5:00p - 7:00p |
Welcome Reception
(SHOW FLOOR) |
| 6:00p |
BCMC Bowl Drawing
(SHOW FLOOR) |
|
THURSDAY, OCTOBER 17
|
| 7:00a - 5:00p |
Registration
(C110) |
| 7:30a |
Sit-down Breakfast
(BALLROOM) |
| 8:15a |
WTCA Annual Meeting
(BALLROOM) |
| 9:30a |
Keynote Speaker
(BALLROOM) |
| 9:30a |
Spouse Program
(BUS PICKUP - TOP OF ESCALATORS) |
| 10:00a - 5:00p |
Spouse Hospitality Room Open
(C122) |
| 10:30a - 5:00p |
Exhibit Hall Open
(HALL D) |
| 10:45a |
Seminars
(PRODUCTION C210, SALES C113, TECHNICAL C123 & RISK C220) |
| 1:00p & 4:00p |
BCMC Bowl Drawing
(SHOW FLOOR) |
| 1:30p |
STCA Annual Meeting
(C223) |
| 3:00p |
SCDA Annual Meeting
(C213) |
| 4:00p |
Lakeside Trailer Giveaway
(BOOTH #100) |
| 4:15p - 5:30p |
Manufacturers' Roundtable
(C114) |
| FRIDAY, OCTOBER 18 |
| 7:30a - 11:00a |
Registration
(C110) |
| 8:00a - 8:30a |
Continental Breakfast
(BALLROOM) |
| 8:30a - 10:00a |
Economic Forecast
(BALLROOM) |
| 8:30a - 12:30p |
Exhibit Hall Open
(HALL D) |
| 9:00a - 12:30p |
Spouse Hospitality Room Open
(C122) |
| 12:00p |
BCMC Bowl Drawing
(SHOW FLOOR) |
| 12:30p |
Official Adjournment
(SHOW FLOOR) |
| 12:30p |
Plant Tours
(BUS PICKUP - TOP OF ESCALATORS) |
| 12:30p |
Exhibitor Move-out
(HALL D) |
| SATURDAY, OCTOBER 19 |
| 8:00a - 2:00p |
WTCA Open Quarterly Meeting
(CROWNE PLAZA HOTEL) |
|

KICK-OFF PRESENTATION
STRUCTURED SELLING: INNOVATIVE CONCEPTS TO INCREASE SALES
Jeffrey Gitomer, Chief Executive Salesman
Buygitomer, Inc.
Wednesday 10/16 8:00a - 9:15a
Jeffrey Gitomer is a salespersonjust like us. For more than 48 years (he started selling door-to-door at the age of seven) he has honed his craft as a sales professional.
His syndicated column on selling skills called "Sales Moves," appears in more than 85 business newspapers, and is read by more than 3.5 million people each week. Jeffrey's column appears in more than 25 trade publications and newsletters each month. He has been a contributor and featured expert in Entrepreneur and Selling Power magazines.
Jeffrey Gitomer is also the author of The Sales Bible, Customer Satisfaction is Worthless - Customer Loyalty is Priceless and Knock Your Socks Off Selling. His books have sold more than 350,000 copies. [www.buygitomer.com]
Here's a portion of what you will learn in his seminar
Keeping good people
Creating a real difference between you and other companies
Getting to talk to the check-writer every time you call or visit
How to sell in any economic climate
Using the web to sell
The myths about objections
The difference between satisfied and loyal customers
Getting your phone to ring with qualified prospects
Putting yourself in front of people who can say yes to you.
How to leave a sales call with an answer
A 63 question sales skills self evaluation
Putting more fun into the selling process
Three strategies to double your sales

KEYNOTE SPEAKER
A CUSTOMERS VIEW OF THE STRUCTURAL BUILDING COMPONENT
INDUSTRYS DIRECTION AND TRENDS
Bobby Rayburn, 2002 Vice President/Treasurer
National Association of Home Builders
Thursday 10/17 9:30a - 10:30a
J.R. "Bobby" Rayburn, the 2002 Vice President/Treasurer of the 205,000-member National Association of Home Builders, is a homebuilder and developer from Jackson, Mississippi.
Mr. Rayburn will discuss how the future of home building will affect the structural building components industry.
The goal of this session is to give a customer's perspective that you as an attendee can use in your day-to-day operations to develop a successful strategy for your business.
The president of Rayburn and Associates, Bobby has more than 30 years of experience in building and developing single and multifamily homes, and has constructed more than 3,000 homes during his career. He is an expert at creating public/private partnerships to build affordable housing, and co-authored the publication "Affordable Housing Development" for the U.S. Department of Housing and Urban Development.
Rayburn has held a number of leadership positions in builder associations at the local, state and national levels, and served as president of the Home Builders Association of Greater Hattiesburg and president of the Home Builders Association of Mississippi. He was named Builder of the Year by the Hattiesburg Home Builders Association in 1979 and was elected to the Mississippi Housing Hall of Fame in 1999. He served on the Governor's Housing Task Force in 1988.
At the national level, Rayburn has chaired a number of task forces and committees, including Build-PAC, and served as a National Vice President. He is also a member of the NAHB Executive Committee and is a Senior Life Director.
This is a must see at BCMC 2002! Where else can you listen to your customer and ask questions without the pressure of a sale?

ECONOMIC FORECAST
FORECASTING THE TRUSS INDUSTRYS ECONOMIC FUTURE
10/30/02 UPDATE: VIEW PDF OF PRESENTATION
Stanley F. Duobinis, Ph.D., Assistant Staff Vice President Director of Forecasting
National Association of Home Builders
Friday 10/18 8:30a - 10:00a
This timely and key industry presentation is a must see! Dr. Duobinis takes a fresh look at today's economy and how it relates to our industry's future. He will look at the big picture and predict where the market is heading with an emphasis on the construction economy and how the component manufacturing industry will fare.
Dr. Duobinis is responsible for the forecasts produced by the Economics Department of the National Association of Home Builders (NAHB). He is involved in research projects that focus on homebuilding and its importance to the national and local economy.
Prior to his position with the NAHB, he was the Senior Vice President of the Regional Economic Service with the WEFA Group, a company formed in 1987 by the merger of Chase Econometrics and Wharton Econometric Forecasting Associates.
In his previous position as the Director of State and Local Government Consulting with Chase Econometrics, he was in charge of model development, scenario analysis and revenue forecasting for all state and local government contracts.
Dr. Duobinis received a B.A. in Economics from the University of Maryland and an M.A. and Ph.D. in Economics from Ohio State University.

SEMINARS
The seminars at BCMC consist of four educational tracks. The tracks have been created by component manufacturers, specifically for component manufacturers. The sessions will focus on the day-to-day activities of a component manufacturing operation, as well as several of the key management tasks that are faced every day. These tasks, depending on how they're done, can either save or cost money. Each track will have three different sessions including a forty-five minute presentation followed by a thirty minute question and answer discussion. Our goal is to foster an in-depth discussion on key industry issues, and really learn from the process. Please bring thoughts regarding the daily challenges you face in your plant and let's learn together.
Wednesday 10/16 9:30a - 10:45a
PRODUCTION MANAGEMENT SESSION 1 WEDNESDAY 10/16 9:30a - 10:45a
10/30/02 UPDATE: VIEW PDF OF PRESENTATION |
MODERATOR:

Don Groom
Stark Truss Company
|
PRODUCTION EFFICIENCIES
Scheduling
Batching
Tracking production
Saw performance levels automated and nonautomated
Costs to run a saw
Hydraulic press, roller (gantry) table, floor truss machine performance levels
Pros and cons of laser systems, jig sets and automated saws
Staffing presses and saws
Transporting lumber to saws, and lumber and plates to presses
Lumber costs/Canadian trade issues
Material flow-stacking, storing, loading, shipping and on the jobsite.
Expanding a small truss plant overtime versus adding press time and adding a line or shift
|
SALES MANAGEMENT SESSION 1 WEDNESDAY 10/16 9:30a - 10:45a
10/30/02 UPDATE: VIEW PDF OF PRESENTATION |
MODERATOR:

Ben Hershey
TruTrus
|
BECOMING MY VALUE-ADDED SUPPLIER
Focusing on the challenges builders face and how truss manufacturers can help
Developing long-term relationships with builders
Developing loyalty
Focusing on issues other than lowest price
|
TECHNICAL MANAGEMENT SESSION 1 WEDNESDAY 10/16 9:30a - 10:45a
10/30/02 UPDATE: VIEW PDF OF PRESENTATION |
MODERATOR:

Barry Dixon
True House dba True Truss
|
MAXIMIZING DESIGN TIME WHILE MINIMIZING MISTAKES
Ensuring your technicians are doing what they are trained to do
Managing internal relationships (technical department/production department)
Managing backlogs
|
RISK MANAGEMENT & INSURANCE SESSION 1 WEDNESDAY 10/16 9:30a - 10:45a
10/30/02 UPDATE: VIEW PDF OF PRESENTATION |
MODERATOR:

Steve Yoder
Stark Truss Co. |
COMPONENT MANUFACTURING RESPONSIBILITIES
Truss manufacturer roles and responsibilities
Contracting with your customers how important is it?
General liability/workers compensation insurance premiums
Understanding additional insured provisions
Mold and construction defects where are we headed?
|
Wednesday 10/16 10:55a - 12:10p
PRODUCTION MANAGEMENT SESSION 2 WEDNESDAY 10/16 10:55a - 12:10p
10/30/02 UPDATE: VIEW PDF OF PRESENTATION |
HIRING AND RETAINING PRODUCTION EMPLOYEES
Staffing a truss plant
Interviewing techniques
Recruiting options high schools, tech schools, community colleges, colleges and prison work-release
WTCA's Wage and Benefit Survey
Bonus programs
Retaining production employees
|
SALES MANAGEMENT SESSION 2 WEDNESDAY 10/16 10:55a - 12:10p 10/30/02 UPDATE: VIEW PDF OF PRESENTATION |
RELATIONSHIP MANAGEMENT (Overall market relationships)
Focusing on market relationships framers, builders, specifiers, building officials and fire officials
Determining the challenges and defining all possible solutions
Technical department/specifier building official relationships
Competing with the "big guys"
Overcoming the challenge small truss plants seem to have in building relationships opportunities
|
TECHNICAL MANAGEMENT SESSION 2 WEDNESDAY 10/16 10:55a - 12:10p
10/30/02 UPDATE: VIEW PDF OF PRESENTATION |
DESIGN TO INCREASE PROFITS
Optimization
Expected output times for design personnel
Tying inventory costs to design personnel to ensure cost effective design
Design QC
|
RISK MANAGEMENT & INSURANCE SESSION 2 WEDNESDAY 10/16 10:55a - 12:10p
10/30/02 UPDATE: VIEW PDF OF PRESENTATION |
RESPONSIBILITIES TO YOUR CUSTOMER
Where do your duties begin and end?
Your duty to warn and instruct
Deliver title to your product and a jobsite package
Managing your delivery and jobsite risks
|
Thursday 10/17 10:45a - 12:00p
PRODUCTION MANAGEMENT SESSION 3 THURSDAY 10/17 10:45a - 12:00p
10/30/02 UPDATE: VIEW PDF OF PRESENTATION |
MANAGING THE SMALL THINGS
Maintenance management
Buying parts
Making maintenance personnel accountable for their time
Shipping management
Owning trucks versus out-sourcing
Buying new versus old equipment calculating return on investment
Storage and delivery process
|
SALES MANAGEMENT SESSION 3 THURSDAY 10/17 10:45a - 12:00p
10/30/02 UPDATE: VIEW PDF OF PRESENTATION |
RELATIONSHIP MANAGEMENT (Customer relationships)
Managing customer relationships
Two-step distribution selling to framers and lumberyards/lumber dealers
One-step distribution selling directly to the ultimate customer
Pros and cons
Where the market is headed
|
TECHNICAL MANAGEMENT SESSION 3 THURSDAY 10/17 10:45a - 12:00p
10/30/02 UPDATE: VIEW PDF OF PRESENTATION |
RETAIN TECHNICIANS THROUGH TRAINING
Company loyalties
Head hunter versus home-grown technicians
Education
WTCA's Truss Technician Training (TTT) online
Plate company training
In-house programs
Out-sourcing
Team building through communication
Wage and Benefit survey information TTT certification
TTT management tools for technician development
Incentive programs
Bonus programs
|
RISK MANAGEMENT & INSURANCE SESSION 3 THURSDAY 10/17 10:45a - 12:00p
10/30/02 UPDATE: VIEW PDF OF PRESENTATION |
RESPONSIBILITIES TO SPECIFIERS AND BUILDING OFFICIALS
An engineer's perspective and a truss manufacturer's expectation
Truss Technician Training (TTT) why did WTCA's Board find this to be so important?
WTCA QC why did WTCA's Board find this to be so important?
How do QC and TTT satisfy the engineering/specifying community concerns?
Issues involving the practice of engineering, component design and manufacturing.
|

WTCA TRUSS TECHNICIAN TRAINING
Tuesday 10/15 1:00p - 7:00p
Hyatt Regency
WTCA's six-hour Truss Technician Training course is designed to provide participants with wood truss
fundamentals, and improve the technical knowledge of non-design personnel in truss plants.
Salespeople, estimators, administrative staff and others who interact with suppliers, customers and industry
professionals on a regular basis will benefit from this overview of the structural building component industry.
Topics include:
Construction and truss terminology
Introduction to plan reading and material take-offs
Truss specifications and construction details
Loading requirements
The truss manufacturing process
Jobsite issues such as handling, installing, bracing, inspections and field repairs
Connectors, including hangers and fasteners
Serviceability issues
Capture this opportunity to attend a one-day industry overview course that so many others have found to be extremely valuable! For a registration form, visit www.woodtruss.com or contact WTCA at 608/274-4849 ext. 45.
COST: Member $160
Non-member $265
Hurry, this course is limited to 30 registrants. [DOWNLOAD REGISTRATION FORM] (PDF: 81 KB / 1 page)

PLANT TOURS
Friday 10/18 12:30p
Tours are scheduled for Friday, October 18, with buses leaving the Greater Columbus Convention Center beginning at 12:30p If you are interested in attending, please complete the information on the BCMC registration form. Information about catching the bus and your time slot for the tour will be included with your badge at the BCMC Registration Desk.
You must be 18 years of age to attend a tour. Space is limited and is available on a first-come, first-served basis. Act Fast!
84 Components
The 84 Components Pataskala, OH plant is one of the newest plants in the 84 Components family, at a little over two years old. They provide roof trusses, floor trusses and wall panels to the 84 Lumber stores in the Columbus Market. At this plant they have almost 30,000 square feet of component production area as well as almost 7,000 square feet of office space. They utilize the latest in automated MiTek tables and saws, Virtek laser jigging systems and Triad wall panel equipment.
Simpson-Strong Tie (www.strongtie.com)
Simpson Strong-Tie manufactures wood to wood, wood to concrete, and wood to masonry connectors. Simpson Strong-Tie has been manufacturing connectors since 1956. The company has five connector manufacturing plants in the United States as well as plants in the UK, Germany, France, and Denmark, which manufacture in excess of 750 million parts per year.
The Columbus, OH branch is responsible for shipping product into 20 Midwestern, Mid-Atlantic and Northeastern states. The facility is 150,000 square feet and has a wood panelized roof system, which is unique for the eastern half of the United States. The tour will feature the stamping area where high volume products, utilizing progressive dies running through automated presses, are produced. The fabrication area produces custom connectors that are ordered to meet particular applications as specified by architects, engineers and technicians.

LAKESIDE TRAILER GIVEAWAY (www.rollerbed.com)
Thursday 10/17 4:00p
Register to Win! The limited* use of:
2003 Model - 36' - 51' x 8'6"
J.D.H. Trussmaster Stretch Roll-Off Trailer
Sliding Tandems, Hydraulic Front-End,
Controllable Rollers with Remote and Floor
*Visit the Lakeside Trailer booth at BCMC 2OO2 and register to win the use of this trailer for one year. To be eligible to win this valuable prize, you must be a regular member of WTCA and be present at the time of the official drawing. Good luck!

GOLF TOURNAMENT
Tuesday 10/15 9:00a
Turnberry Golf Course Pickerington, Ohio
The BCMC 2002 Golf Tournament will be held on Tuesday, October 15, at Turnberry Golf Course in Pickerington, OH. This Arthur Hills designed golf course was built in 1991 and features bent grass tees, greens and fairways. Turnberry is considered by many to be a shotmakers golf course due to the elevated greens, where if one would just barely miss a shot, it very well could end up a number of yards away with an extremely difficult chip shot remaining. Turnberry is a links style golf course that features large fairways lined with large fescue grass mounds. We look forward to seeing you at this year's event!

Enter to win $500 in cash and other great prizes. Its easy to enter, just pick up your entry form at the BCMC registration desk, write down where you found the listed items on the show floor and drop it into the official BCMC drum. Good luck!
| SPONSOR | PRIZE |
| BCMC | $500 |
| Intelligent Building Systems | $100 |
| Panels Plus | Panels Plus Jacket |
| Maximizer Technologies, LLC | Maximizer Technologies - Jacket |
| Senco Products, Inc. | DS200-14v Kit (Cordless Tool) |
| Simpson Strong-Tie Company | Hitachi Screw Gun and Screws |
| Truswal Systems | Power Tool Set |
| USP Lumber Connectors | Wind Jacket |


SPOUSE TOUR AND HOSPITALITY ROOM
Longaberger Basketsฎ Tour: Thursday 10/17 9:30a
Spouses and guests are invited to attend all that BCMC 2002 has to offer. Wednesday and Friday will begin with a continental breakfast followed by a morning of educational sessions. Thursday morning begins with a sit-down breakfast and the WTCA Annual Meeting.
The Spouse Tour begins on Thursday at 9:30a After a one-hour scenic bus drive, you will reach the Longaberger Homestead. This includes a replica of the home of the famous Longaberger family, known for their beautiful baskets. It was designed to take you back in time, when the pace of life was slower and families had more time to spend together. It offers unique shopping and wonderful dining establishments. Here you will also be able to make your own basket or bring your basket from home and have it signed by one of the Longaberger family members, and enjoy the beauty of the Longaberger Homestead. Lunch will also be served on the tour for you to enjoy.
At the Longaberger Homestead Welcome Center, shuttles leave every five minutes on self-paced tours of the manufacturing campus. Watch skillful basketmakers who weave approximately 35,000 Longaberger Basketsฎ each day. You can also see product displays, demonstrations, videos on the unique manufacturing process, view how the baskets acquire their rich, honey-colored stain and how they are checked for quality control. If time allows, you may drive past the Longaberger home office, which looks just like a Longaberger basket! www.longaberger.com.
BCMC will also offer a Spouse Hospitality Room for you to kick back and relax. Cold drinks and snacks will be available for your consumption. Its also a great place to talk with old friends and meet new ones.
Whatever you decide to do, we're sure you'll enjoy BCMC 2OO2 in Columbus!
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